Logical Levels of Change – Robert Dilts

There are occasions, either in a coaching context, or as part of an L&D workshop, where we explore the issue of identity. Much research has been conducted into the influence of how what we think, influences how we behave and ultimately, the results we get.

A really useful model that is a helpful lens to explore the challenge of identity, and its link to values and beliefs, is a model called ‘the logical levels of change’ by Roberts Dilts. (We love this model as it aligns nicely with the framework of thinking we use in the DiA program.)

Here is a summary image of his work – exploring the relationship of results with identity.


Robert Dilts is an organisational psychologist who has conducted research into change and organisational learning. The levels in his model provide a useful structure for trying to make sense of what is happening – at an individual level, group level or organisational level. The levels in the model correspond to different levels of neurological ‘circuitry’. Often we can see at what level someone is operating by the language they use to discuss a problem / situation, by the nature of their questions or the focus of their attention.

His model reflects, that for sustainable change to be made (personal or organisational), it needs to occur / be supported by changes in more than one level. When changes occur at a lower level only, it is unlikely that the changes desired will be sustained…as we know : old habits die hard!

The “Logical Levels of Change” model has many different applications. One way to use it is as a model to help us identify what promotes or limits our effectiveness as leaders.

Click here to download a DiA summary on this excellent model, that includes a reflection activity to consider your current effectiveness as a leader, and another that helps you consider what you want for the future.