GROW – with 5 questions?
One of the important things for a leader to notice is the coachable moment. At the water cooler, in the lift, at a person’s desk, in a one-on-one…
We don’t always have the opportunity to get into a detailed coaching conversation. Sometimes, we just don’t have the time, or it is not appropriate to spend a long time exploring the issue we see as a coachable moment. But how can we resist the ‘tell’ and still use the GROW model to help people with their thinking, and facilitate greater accountability, confidence and self belief within the person we are working with?
One of the wonderful things about GROW is that is can be used in a longer one-on-one, or it can be used in a 5 minute conversation. Here is an example of using GROW with 5 questions:
This is sometimes called ‘SNAP’ coaching. Give it a try next time you see the opportunity for a ‘quick’ coachable moment…
Do coachable moments always start with a GOAL?
Not always! Often, you first identify there is a coachable moment when someone begins to talk about an issue they are having. In that instance, it often makes more sense to find out more about that issue – the REALITY stage, rather than to divert them from their thinking and take the conversation back to a GOAL. This is where GROW might actually become RGOW instead! The GOAL can come after the REALITY stage! It is not always sequential.
Here are some examples of how this might sound…
Want to know more? If you want to know more about GROW and coaching, click here.
We also run a one day workshop called ‘Coaching Skills’. Click here to find out more about this highly regarded program.